Embassy Suites San Antonio - Nw I-10

Nothing stood out

Room was hot and looked outdated. Breakfast and reception were chaotic. With the remodel the experance was very disappointing.

Good breakfast

Noise n all construction

Whole hotel was a complete mess u set construction should not have been operating and price was not great in shape hotel was in

I did like the sink separate from bathroom. Breakfast was excellent. We were surprised at seeing construction but it really wasn't any problem at all. The mattress was so comfortable

Bathrooms really small. The bedroom could have been a little smaller with a bigger bathroom. I am a small person and there was barely enough room to turn around

The staff was friendly and apologetic

No warning the whole place was under construction. Every part of the hotel was a construction site except the rooms. The room smelled of mildew, the walls had stuff dripping down them. The breakfast was inedible, powdered eggs..cold potatos, barely cooked bacon. We basically paid a lot of money to stay in a closed down, dangerous for our child construction zone with bad food and dirty rooms. With no warning..

The money I spent was cheaper then if I got a hotel. I got a suite which was alot better. The price was perfect!!

Everything was good!

Everything was great !!

People that served breakfast well at least 1 was in a bad mood very serious face no smile

I loved having a one bedroom suite with a sofa bed in living area. So nice to be able to close the door at night and not disturb our child's rest. Really enjoyed the small refrigerator so we could pack a lunch each day we went out to theme parks, etc.

It was difficult to get a table during the breakfast time on Friday and Saturday. Lots of people in the hotel.

Feels like home......

Free drinks.

The bathroom was tiny and the beds creaked when you moved. Sink to the bathroom was in your sleeping room. The bathroom had mold in the ceiling and in the grout of the floor. This was a suite in name only. Nothing about it was special. We paid more than $200 per night for this! The eggs were runny, they were always out of breakfast items and the breakfast staff was rude. We stay at Embassy Suites all the time and have NEVER had an experience like this. So disappointing!

Size of rooms.

Location,stains on rugs, ceiling old in rooms like stains.The amount on hold on my bank card.

Loved everything except the bed.

Was not impressed with the mattress. It was pretty "jiggly". It was probably a result of owning a mattress that does not transfer movement. The pillows were a little thin, but that was our fault. We normally bring our own.

I enjoyed the evening reception and breakfast!

My only reason for staying there was the indoor pool and hot tub. Kids did not enjoy the cold pool due to the broken heater. I called before check-in to confirm that the pool was working, front desk failed to disclose the correct information!

The breakfast was excellent - made-to-order. We especially liked the evening cocktail hour. The time on this was perfect -right before we stepped out to the town. We liked the HD tv with HBO even. The towels were nice and thick. The bed was very comfortable. We fell in love with the atrium. It reminded us of our hotel stay in Acapulco on our honeymoon trip. We will definitely take the grandkids there for a very good time!

It would have been nice for the hotel to give us a complimentary cocktail for our anniversary.

Loved the atmosphere. Staff very nice and made us feel welcome.